Returns & Exchanges
At Origin Nutrition, we stand by the quality of our plant-based products, but if you are not completely satisfied with your purchase, we offer a 14-day return window for unopened items. Due to health and safety regulations, we cannot accept returns on products that have been opened or consumed.
Check Eligibility
Ensure your item is unopened, in its original packaging, and within 14 days of the delivery date to qualify for a refund.
Contact Support
Email our customer care team at [email protected] with your order number and a brief reason for the return to receive a Return Authorization.
Secure Packaging
Pack the items securely in their original shipping box to prevent damage during transit and include your printed Return Authorization form inside.
Ship and Track
Send the package to our warehouse address using a trackable shipping service; once received and inspected, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing